Due to high speed straightline winds, the Chattanooga metro area suffered a great deal of damage to telecom and utility infrastructure Thursday evening.
During the storm, a transformer blew up, caught fire and burned through a number of fiber cables which resulted in a total loss of connectivity between Cleveland and Chattanooga for high-end fiber optic customers.
Technicians worked throughout the night to restore service. They had to repair two sides of the fiber connection due to the fire, which resulted in a LOT of fiber splices.
They finished this work at 3:30 pm EST. We are in the process of checking all of our servers and making sure all service is restored.
Say a prayer for those in the Chattanooga area who have no power in the midst of a big heat wave, especially the sick and the elderly.and those with young children.