This troubleshooter details a list of steps to perform if you can dial up and connect, but are unable to load webpages.

A) Dialup to WingNET

B) ping by name
    1. Go to "Start" then "Run"
    2. Type "cmd" and click "OK"
    3. At the command prompt, type 'ping wingnet.net' and hit enter.
    4. If you get the following results, then your problem is in your browser:

       Reply from 206.30.215.2: bytes=32 time=3ms TTL=63
       Reply from 206.30.215.2: bytes=32 time=3ms TTL=63
       Reply from 206.30.215.2: bytes=32 time=3ms TTL=63
       Reply from 206.30.215.2: bytes=32 time=3ms TTL=
       NOTE:  the number above may differ
        ---Go to step D---
    5. If it does not work, continue to step C.

C) If it doesn't work, go back to step B and enter 'ping 216.64.96.2' instead.
If you receive the above results, please contact tech support. If you do not
receive the above results, continue to step D.

D) telnet wingnet:
    1. Go to "Start" then "Run"
    2. Type "cmd" and click "OK"
    3. At the command prompt, type 'telnet wingnet.net 80' and hit
    enter. See if it opens a connection.
    2. If it does, type "GET /" and see if the wingnet page comes up
    3. If it doesn't, there's something blocking port 80 traffic.
    (Contact tech support)
    4. If it does, it's a browser problem.  Try another (separate)
    browser.